Delivery Information

Scintillations Music strives to deliver you the best and latest of musical innovations through the quickest means possible.


DOWNLOADS

Downloadable items are delivered online through your 'My Scintillations' account when payment has been received. For orders made by credit card or paypal (with order status 'processing' or 'processed', these downloads will be available immediately. For orders made by bank transfer or cheque (with order status 'pending'), downloads will become available once we have received your payment.


PHYSICAL ITEMS

The delivery time for physical items will vary according to location and the delivery option selected. All stated delivery times refer to business days, and do not include weekends.

If you are expecting to have received a purchased item and it has still not yet arrived or become available, please do not hesitate to contact us, and we will do everything we can to track down unfulfilled deliveries.


TICKETS

Tickets reserved through this store can be collected at the ticket desk of the event venue from 30 minutes before the event start time. You will receive further information by email in the lead-up to the event.

If you choose to pay for your reservation through bank transfers or cheques, payment must be received by Scintillations Music at least 48 hours before the event's start date and time. After this, your seat booking will become open again.